Terms of service

IMPORTANT NOTICE

THIS DOCUMENT CONTAINS IMPORTANT INFORMATION ABOUT YOUR LEGAL RIGHTS, OBLIGATIONS, AND LIMITATIONS. PLEASE READ IT CAREFULLY.

BY PLACING AN ORDER THROUGH THIS WEBSITE, YOU AGREE TO BE BOUND BY THESE TERMS OF SERVICE.

YOU MAY NOT USE THIS WEBSITE OR PURCHASE PRODUCTS IF YOU:

  • (A) DO NOT AGREE TO THESE TERMS;

  • (B) ARE UNDER 18 YEARS OF AGE OR NOT LEGALLY ABLE TO ENTER INTO A BINDING CONTRACT; OR

  • (C) ARE PROHIBITED BY APPLICABLE LAW FROM ACCESSING OR USING THIS WEBSITE OR ITS CONTENTS.

1. General Terms

These Terms of Service (“Terms”) govern the purchase and sale of products and services through the ARC5 website (the “Website”).

Throughout these Terms, “ARC5,” “we,” “us,” and “our” refer to ARC5.

We reserve the right to update or modify these Terms at any time without prior notice. The most current version will always be posted on this page. Continued use of the Website constitutes your acceptance of any updates.

These Terms should be read together with our other policies, including our Privacy Policy, Shipping Policy, and Returns Policy.

2. Order Placement and Acceptance

Order Process

By placing an order, you are making an offer to purchase products under these Terms. All orders are subject to acceptance by ARC5.

We may refuse or cancel any order at our sole discretion, including for:

  • Product availability issues

  • Errors in pricing or product descriptions

  • Suspected fraud or unauthorized transactions

An order is not considered accepted until you receive a confirmation email from us.

Payment

Payment must be received before your order is processed. You agree that:

  • All payment information provided is accurate and valid

  • You are authorized to use the selected payment method

3. Non-Commercial Use

Products sold on this Website are intended for personal use only.

You may not:

  • Resell products

  • Distribute products commercially

  • Use products for unauthorized or unlawful purposes

We reserve the right to cancel orders or terminate accounts suspected of misuse.

4. Subscriptions

Subscription Terms

ARC5 may offer subscription-based purchases that automatically renew at selected intervals.

By subscribing, you agree that:

  • Your payment method will be charged on a recurring basis

  • Charges will continue until you cancel

Cancellation

You may cancel your subscription at any time by contacting:
support@takearc5.com

Cancellation will take effect at the end of your current billing cycle.

Billing Responsibility

You are responsible for keeping your billing information accurate and up to date.

5. Pricing and Payment

Price Changes

Prices, availability, and offers may change at any time without notice.

We are not responsible for:

  • Pricing errors

  • Typographical mistakes

If an error occurs, we reserve the right to cancel affected orders and issue refunds.

Taxes and Fees

Prices do not include:

  • Applicable taxes

  • Shipping and handling fees

These will be calculated at checkout.

6. Shipping and Delivery

Shipping times are estimates only and not guaranteed.

ARC5 is not responsible for delays caused by:

  • Shipping carriers

  • Customs processing

  • External factors beyond our control

Ownership and risk of loss transfer to you once the product is handed to the carrier.

7. Returns and Refunds

We offer a satisfaction guarantee for first-time purchases within 30 days.

To request a refund, contact:
support@takearc5.com

Refund conditions:

  • Proof of purchase is required

  • Product may need to be returned

  • Shipping costs are non-refundable

Refunds will be processed within a reasonable timeframe after receiving the returned product.

8. Product Information

We strive to ensure that all product descriptions and images are accurate. However, we do not guarantee that:

  • Descriptions are error-free

  • Packaging will exactly match images

If a product differs significantly from its description, your sole remedy is to request a return under our policy.

9. Health Disclaimer

ARC5 products are intended for general wellness purposes only.

They are not intended to:

  • Diagnose

  • Treat

  • Cure

  • Prevent any disease

Always consult a qualified healthcare provider before using supplements, especially if you:

  • Are pregnant or nursing

  • Have a medical condition

  • Are taking medications

Statements on this Website have not been evaluated by the U.S. Food and Drug Administration (FDA).

10. Intellectual Property

All content on this Website—including text, graphics, branding, and product materials—is owned by ARC5 and protected by intellectual property laws.

You may not:

  • Copy

  • Reproduce

  • Distribute

  • Use content without written permission

11. Disclaimer of Warranties

All products and services are provided “as is” and “as available,” except where prohibited by law.

We disclaim all warranties, including:

  • Merchantability

  • Fitness for a particular purpose

  • Non-infringement

We do not guarantee that the Website will be uninterrupted, secure, or error-free.

12. Limitation of Liability

To the fullest extent permitted by law, ARC5 shall not be liable for:

  • Indirect or consequential damages

  • Loss of profits, data, or business

  • Issues arising from use of products or Website

Our total liability shall not exceed the amount you paid to us within the past six (6) months.

13. Indemnification

You agree to defend and hold harmless ARC5 from any claims, damages, or expenses resulting from:

  • Your violation of these Terms

  • Your misuse of the Website or products

14. Force Majeure

We are not responsible for delays or failures caused by events beyond our control, including:

  • Natural disasters

  • War or civil unrest

  • Government actions

  • Supply chain disruptions

15. Governing Law

These Terms are governed by the laws of the State of Utah, United States, without regard to conflict of law principles.

16. Dispute Resolution

Any disputes arising from these Terms shall be resolved through binding arbitration on an individual basis.

You agree:

  • Not to participate in class actions

  • To resolve disputes individually

17. Communications

By providing your contact information, you consent to receive:

  • Order updates

  • Service communications

  • Promotional messages (where permitted by law)

You may opt out of marketing communications at any time.

18. Additional Terms

  • You may not transfer your rights under these Terms without our consent

  • Failure to enforce any provision does not waive our rights

  • If any provision is invalid, the remaining Terms remain enforceable

19. Contact Information

ARC5
1270 East 8600 South Suite 12
Sandy, Utah 84094
United States

Email: support@takearc5.com